Only apply the following suggestions if you are getting 404 error not found, the default BI CRM .htaccess file should work well on most servers.
If you are getting 404 not found after you install BI CRM this means that you need to adjust the main .htaccess for BI CRM.
Make sure that you have mod_rewrite enabled on your server.
If you are using OSX make sure you have enabled to show hidden files otherwise the .htaccess won’t be uploaded to the server. (if it’s skipped you need to turn on show hidden files and re-upload in the BI CRM directory)
Installation on a subfolder.
This .htaccess may apply if you installed BI CRM next to WordPress installation and you are auto-redirected to WordPress default 404 Page.
RewriteEngine on
RewriteBase /foldername/
RewriteCond $1 !^(index\.php|resources|robots\.txt)
RewriteCond %{REQUEST_FILENAME} !-f
RewriteCond %{REQUEST_FILENAME} !-d
RewriteRule ^(.*)$ index.php?/$1 [L,QSA]
AddDefaultCharset utf-8
Installation on subdomain
RewriteEngine on
RewriteBase /
RewriteCond $1 !^(index\.php|resources|robots\.txt)
RewriteCond %{REQUEST_FILENAME} !-f
RewriteCond %{REQUEST_FILENAME} !-d
RewriteRule ^(.*)$ index.php?/$1 [L,QSA]
AddDefaultCharset utf-8
Getting an error 500 and you are using cPanel
RewriteEngine on
RewriteCond $1 !^(index\.php|resources|robots\.txt)
RewriteCond %{REQUEST_FILENAME} !-f
RewriteCond %{REQUEST_FILENAME} !-d
RewriteRule ^(.*)$ subfolder/index.php?/$1 [L,QSA]
AddDefaultCharset utf-8
1&1 Installation
For 1&1 hosting use the following .htaccess
RewriteEngine on
RewriteBase /
RewriteCond $1 !^(index\.php|resources|robots\.txt|static) [NC]
RewriteCond %{REQUEST_FILENAME} !-f
RewriteCond %{REQUEST_FILENAME} !-d
RewriteRule ^(.*)$ index.php/?$1 [L,QSA]
Windows Installation (IIS)
Check the following article for windows web.config file.
NGINX Installation
Check the following article for NGINX config.
Other solutions:
If you are managing the server and using Apache make sure that you have configured AllowOverride to All in /etc/httpd/conf/httpd.conf or /etc/apache2/apache2.conf
This can happen if you don’t have this option set to All.
You can read more here and here
If you still have problems please open support ticket and we will be glad to assist you as long your server passes the requirements.
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